United Kingdom

Shipping & Returns

Order Returns aging is how long?

Since the order can be returned the next day within seven days of receipt can be exchanged 15 days (the date of receipt on the delivery note date of the courier).
Which scenario occurs, consumers can apply for seven days no reason to return
1. Commodity objective problems

2. Product packaging and product itself keep sell original gifts and accessories complete, does not affect the secondary sales.

What circumstances are not reversed when
1. Any non-merchandise we sell (commodity code does not match);

2. The term has more than three bags of goods;

3. unauthorized repair, abuse, collision, neglect, abuse, in the liquid, accident, alteration, improper installation caused the quality of goods, or torn, altered labels, machine serial number, anti-counterfeiting;

4. Can not goods invoice (if its request an invoice), warranty card Warranty voucher or three bags of documents and information does not correspond with the goods is changed;

5. Other law does not apply for the return.
Who will be the return shipping cost
1. Goods returned due to quality problems, return shipping costs borne by us, you need to proceed, please contact customer service refund shipping refund after;

2. Back in response to personal reasons, resulting in the purchase of shipping and return shipping borne by you personally.
Clothing and footwear Return Merchandise bags Details
The reasons for the return
1. The quality of goods

2. Commodity intact (ie, product and packaging to maintain the status quo and the sale of accessories gifts complete information) can return within 7 days from the day of receipt, replacement within 15 days.
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